Challenges in Building Highly-Interactive Dialog Systems

Nigel G. Ward, David DeVault

AI Magazine, volume 37, number 4, Winter 2016, pages 7-18.

Abstract: Systems capable of highly-interactive dialog have recently been developed in several domains. This paper considers how to build on these advances to make systems more robust, easier to develop, and more scientifically significant. We identify key challenges whose solution would lead to improvements in dialog systems and beyond.

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This paper is an extensively revised version of Ten Challenges in Highly-Interactive Dialog Systems (AAAI Symposium on Turn-taking and Coordination in Human-Machine Interaction, 2015), which it supersedes.

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